Privacy Policy
Last Updated: 10/25/2024
At Techiez Tech Consulting, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services or visit our website. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with high-quality service. This may include:
- Personal Identification Information: Such as your name, email address, phone number, and billing information when you engage our services.
- Device Information: Details about the device(s) you bring for repair, such as make, model, and condition.
- Communication Records: When you contact us for support, we may collect details of the conversation and information regarding any issues with your device(s).
- Text Messaging Originator Data: Information related to your consent to receive SMS messages from us, if applicable.
2. How We Use Your Information
The information we collect is used to:
- Provide and improve our repair services.
- Communicate with you about your repair status, special offers, or important updates.
- Process payments and manage your account.
- Enhance your experience with our company and ensure our site and services are functioning properly.
3. Information Sharing
We prioritize your privacy and have strict controls over information sharing. Here’s how we handle your information:
- Third-Party Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Service Providers: We may share your information with third-party service providers only to facilitate the services we offer, such as payment processing and repair logistics. These providers are bound by confidentiality obligations.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
Please Note: All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We employ robust security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no internet or electronic storage method is completely secure. We strive to protect your information but cannot guarantee its absolute security.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Choices
- Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
- Access and Update: You may access, correct, or request deletion of your personal information by reaching out to our team.
7. Children’s Privacy
Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children under 13.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you of significant changes where required.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Techiez Tech Consulting
(814) 478-3331
zachary@techiezfranklin.com
10. Use of Photos for Marketing and Promotional Purposes
By using our services, you consent to Techiez Tech Consulting taking photos of your device(s) during the repair process. These photos may be used solely for marketing and promotional purposes, such as posting on our website, social media, or other advertising materials.
Please be assured that no personally identifiable information will be associated with these photos, and we will take all necessary steps to ensure your privacy. If you wish to opt-out of this use, please notify us at the time of your service request, and we will respect your preferences.